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Netflix Captions: Activating, Customizing, and Downloading on Any Device (2024 Guide).

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Activating Netflix Captions on Any Device [2024 Tutorial]

By Alex Porter | Updated: 2024-10-15 | 7min read

Contents

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With an extensive library of movies and TV series accessible on numerous platforms, Netflix caters to diverse tastes—and it also provides excellent captioning features. In this guide, we’ll:

  • Detail all of Netflix’s caption settings.
  • Demonstrate how to enable them on any device.
  • Explain how to download them.
  • Address your most frequent queries.

What's the purpose of Netflix captions?

Captions are a fantastic tool to ensure you catch every piece of dialogue in a film or television program. They are also invaluable if you're viewing a movie in a foreign language and require some assistance to follow the plot. Furthermore, captions can be a vital aid for individuals with hearing impairments or for those who prefer to track the on-screen action without depending solely on audio.

Netflix provides captions in a multitude of languages, and activating them is simple once you know the steps. Having discussed the reasons you might opt for captions on Netflix, let’s explore the method.

How to Navigate This Tutorial

We've meticulously identified the most straightforward methods for all these tasks. So, you can either jump directly to your particular device, or if your goal is to download captions, proceed to the relevant section below.

Steps to activate Netflix captions across your devices

PC & Mac

  1. Begin by playing a TV show or movie.
  2. Move your mouse cursor over the video screen. The 'Audio & Subtitles' option will become visible in the playback control bar at the screen's bottom.
  3. Hovering over this option will expand the complete 'Audio & Subtitles' menu.
  4. From this menu, select your desired language, audio settings, and closed captions.
  5. To disable them, choose 'Off'.
  6. If your preferred language isn't listed, it means Netflix likely hasn't yet provided subtitles or closed captions for that specific language for the title.

iOS & Android

  1. Start playing a TV show or movie on your iPhone, iPad, or Android device.
  2. Tap the screen to reveal the playback controls.
  3. In the playback controls, tap the 'Audio & Subtitles' icon (often a speech bubble).
  4. From the 'Audio & Subtitles' menu, pick your preferred language. (Choices may vary based on the video.)
  5. To switch them off, select 'Off'.
  6. If you don't find your desired language, Netflix probably hasn't made captions available in that language for the content yet.

Apple TV 2 or Apple TV 3

  1. Press the Center button on your Apple Remote.
  2. Press the Up arrow on your remote to display the playback controls.
  3. Within the playback controls, choose 'Audio & Subtitles'.
  4. From the 'Audio & Subtitles' menu, select your preferred language.
  5. To deactivate, choose 'Off'.

Apple TV 4 or later

With the modern tvOS interface, enabling captions on your Apple TV is more intuitive than ever.

  1. Commence playing a TV show or movie.
  2. Tap on the touchpad of your Siri Remote to bring up the playback controls.
  3. Swipe upwards to highlight the 'Subtitles' icon, typically found at the bottom right.
  4. Tap to access the Subtitles menu and select your desired language.
  5. To activate captions, pick your language. To turn them off, select 'Off'.

Other Media Devices

Amazon Fire TV

  1. Begin playback of a TV show or movie.
  2. Press the Pause button.
  3. Press Up on the directional circle of the Fire remote.
  4. Select 'Audio & Subtitles' from the highlighted menu.
  5. Press the Center select button.
  6. From the Subtitles menu, choose your preferred language.

Roku

  1. While the video is active, press UP on the Roku remote.
  2. Choose 'Audio & Subtitles' from the top left.
  3. From the 'Audio & Subtitles' menu, select your preferred language.
  4. Press the Back button to close the menu and continue watching with captions.

Xbox One/360

  1. Start playing a TV show or movie.
  2. Press Down on your Xbox 360 directional pad (or equivalent on Xbox One) to open the menu.
  3. Select 'Audio & Subtitles'.
  4. From the Subtitles menu, choose your preferred language.
  5. All set! Enjoy your content.

PlayStation 3/4/5

  1. Begin watching a TV show or movie.
  2. Press Down on your PlayStation controller's directional pad to show playback controls.
  3. Navigate to 'Audio & Subtitles'. Press X (or the select button) to choose.
  4. From the menu, pick your preferred language.
  5. That’s all! Captions are now active on your PlayStation.

Smart TVs, Blu-ray players, and set-top boxes

  1. Start playing a TV show or movie.
  2. Press the Menu button on your device's remote control to access playback controls.
  3. In the playback controls, find and select 'Audio & Subtitles'.
  4. From the Subtitles menu, choose your preferred language.

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How can I alter the look of captions?

  1. Sign in to Netflix, choose your profile, and go to your 'Account' page.
  2. On the 'Profile & Parental Controls' page, select the account for which you want to customize captions.
  3. Click 'Change' on the 'Subtitle Appearance' tab.
  4. Adjust the caption appearance settings to your liking and click 'Save'.

Deactivating captions (universal method)

  1. Log in to your Netflix account.
  2. Press Play on the video you are watching.
  3. Access the 'Audio & Subtitles' menu (usually a speech bubble icon).
  4. Select 'Off' from the menu that appears.

Learn more: How to Disable Subtitles on Netflix

Saving Netflix captions for offline use

The initial query many have is, why would one want to download captions? Perhaps you're learning a new language and wish to do so in an enjoyable and immersive manner. Studying while watching a program you like is an effective way to convert your movies and TV shows into valuable learning resources. For instance, after downloading, you could use a tool like DeepVo.ai to get an AI summary of the content or even a mind map to better understand complex narratives or character interactions.

The Advantages

Transcripts can be an exceptionally useful asset for acquiring a new language. They allow you to decelerate the speaking pace and concentrate on specific words. They facilitate easier understanding of longer sentences or paragraphs, which is particularly helpful during conversations with native speakers who tend to speak rapidly. Tools like DeepVo.ai can further enhance this by providing quick AI summaries or structured mind maps from the transcribed text, helping to solidify understanding.

Learning this way amplifies your comprehension and appreciation of the video content.

So, what's the method for downloading the captions?

Saving captions via Firefox

  1. Log in to Netflix and go to the video from which you want to extract the captions.
  2. Right-click on the video player and choose 'Inspect' to open the Firefox Developer window.
  3. In the Developer window, click on the 'Network' tab.
  4. Then, select the 'XHR' (or 'Fetch/XHR') filter.
  5. Look for files related to subtitles; they might be ' DFXP ' or similar and often have a 'Type' like 'xml' or 'octet-stream'. You might need to refresh the page or play the video for these to appear.
  6. A new panel or window may open to the right of the Developer module showing details.
  7. Click the 'Response' tab (or 'Preview'/'Content') to view the content of the file, which should be your captions in an XML-like format.
  8. Right-click on the relevant file in the Network tab list, and select 'Open in new tab' or 'Save As...'.
  9. This will typically download a file, which might have a .xml or .dms extension, or similar.
  10. Locate the downloaded file (usually in your Firefox Downloads folder).

(Note: Netflix's methods for subtitle delivery can change. This method may require adjustments.)

Changing your Netflix captions to .srt format

Once you've downloaded your captions, you'll likely need to convert them into a more universally readable format like .srt.

  1. Open a new browser window.
  2. Search for an online "subtitle converter" or use a tool like "GoTranscript Subtitle Converter" (e.g., type or paste: gotranscript.com/subtitle-converter).
  3. Upload your downloaded caption file and select 'SubRip (.srt)' as the output format.
  4. Click 'Convert' to process and download the file.
  5. Retrieve the converted .srt file from your downloads folder. You can open this file using any standard plain-text editor (like Notepad or TextEdit).

Bonus Tip!

If you're keen on capturing audio from videos for language learning or content analysis, consider the powerful features of DeepVo.ai. This platform allows you to upload audio or video files and receive highly accurate transcriptions (up to 99.5% accuracy across 100+ languages). DeepVo.ai makes it possible to translate the text, generate concise AI summaries in seconds (with customizable templates), and even create structured mind maps to visualize key information. It's an excellent free tool for turning spoken content into accessible and understandable text, all with end-to-end encryption for security.

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Frequently Asked Questions

Where is the options panel on Netflix?
All settings for your captions are accessible by selecting the 'Audio & Subtitles' panel. This is typically visible at the bottom of your video screen and often looks like a speech bubble icon.

How do I change Netflix's subtitle size?
You can adjust the size of Netflix captions within your account settings. Log into your account on the Netflix website, navigate to "Your Profile," then select "Subtitle Appearance" and choose your preferred font size.

How do I change the Netflix subtitle languages?
You can alter the language of Netflix captions via the 'Audio & Subtitles' menu while you are watching a show or movie. Follow the steps outlined earlier in this guide and select your desired language from the menu.

NB: Keep in mind that not all titles have captions available in every language.

Why can't I turn on subtitles on Netflix?
Try refreshing the caption options by adjusting their settings. Select your video and press play. Then, access the captions screen again by tapping on 'Audio & Subtitles'. Ensure the specific show or movie has subtitles available in your desired language.

What are some common issues with Netflix subtitle settings?
Netflix captions occasionally experience incorrect timing or synchronization issues. They might be truncated or display other irregularities. Modifying settings in the 'Subtitle Appearance' menu can sometimes resolve these problems. Also, try restarting your browser or device and reloading the video.

How do I report a problem with Netflix subtitles?
If you encounter an issue with Netflix captions, you can report the problem directly to Netflix. Log into your account and go to your profile settings. Navigate to 'Viewing activity', find the title with the issue, and click 'Report a problem', then select the subtitle issue.

Alex Porter

Alex is a content strategist dedicated to delivering value to readers. With a background in digital media, technology, and user experience, Alex has over six years of experience in creating insightful and actionable content. He strives to provide up-to-date information, from tech how-tos to comprehensive informational guides. Outside of content creation, Alex enjoys cinema and exploring new technologies.

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