Tool Reviews

Fathom AI Pricing: Evaluating Its Value in 2025

by Alex Chen - 03.05.2025

Table of Contents

• Fathom Pricing Tiers
• How Does DeepVo.ai Compare to Fathom?
• Final Verdict: DeepVo.ai Or Fathom?
• FAQs on Fathom AI Pricing and More

Reading time: 10min

So you're examining Fathom AI's pricing model and questioning, "Is it a worthwhile investment?" I found myself in the same boat, so I tested it, scoured feedback from real users, and analyzed all their subscription levels. Here’s my assessment.

Fathom certainly has its strengths: AI-generated summaries, multilingual transcription, and CRM connectivity. It even provides a substantial free tier with unlimited transcriptions, storage, recording duration, and number of recordings. However, to access all fundamental features and the more advanced capabilities, such as coaching tools and deal perspectives for sales-oriented activities, an upgrade to their priciest package is necessary.

Even then, some difficulties persist. Users report the bot crashing during every meeting (which is quite disruptive), inaccurate timestamps, and customer service that isn't consistently dependable.

When considering Fathom's pricing and premium offerings, some plans appear to be fairly priced, while others might seem a bit steep. So, what’s the right amount to spend? And does it justify the cost?

Let's delve into all of that and more.

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Fathom Pricing Tiers

Here’s the reality: If you intend to use Fathom extensively, you’ll probably need to opt for a paid subscription. Fathom presents several pricing tiers, including a free option for infrequent users. Here’s a concise overview of its pricing structure:

1. Fathom's Free Plan

Fathom’s Free Plan serves as a decent entry point, delivering basic transcription services for individual users. It's a solid choice for those who only require occasional meeting documentation.

Key Features Included in the Free Plan:

• AI-generated meeting notes
• Basic transcription
• Limited storage for past meetings
• Platforms Supported: Zoom, Google Meet, Microsoft Teams
• Recordings/Month: Unlimited
• Recording Storage: Unlimited
• Recording Length: Unlimited
• Transcription: Unlimited (Supports 25 Languages)
• AI Meeting Summaries: Advanced summaries for the first 5 meetings

Drawbacks – Inaccurate timestamps and constant disruptions

"Post-update, it all went south. The timestamps are WILDLY off. For instance, a 2-3 hour Zoom session might show timestamps as if the call was merely 6 minutes. Or it groups things into 45-minute segments (which are also incorrect). This has been ongoing for weeks, ever since their platform update. The service is now unusable. The meeting assistant also repeatedly leaves and rejoins the meeting countless times per session, which is incredibly irritating. I've complained multiple times, but they just say it's new or they're aware. Weeks later, still no fix."

This is a significant downside because if you depend on precise timestamps to organize your meetings or pinpoint crucial moments, this can be a major headache. According to the user above, they endured a long 2-3 hour call, only to discover the tool logged their time as if it were just a few brief minutes. It renders the service completely undependable. Furthermore, the constant joining and leaving of the meeting bot shatters concentration and makes it difficult to focus. You can't base your workflow on a tool that’s malfunctioning, and the extended absence of a solution only amplifies the frustration. It's disheartening when it feels like your concerns are being dismissed.

Did You Know DeepVo.ai Can Help You Find Meeting Insights Instantly?

I completely understand the frustration when you need to recall something from a past meeting, but timestamps are chaotic, or worse, your notes are a disorganized mess. DeepVo.ai uses high-accuracy (up to 99.5%) speech-to-text to ensure your transcripts are precise. Then, its AI crafts concise summaries and even structured mind maps, making it simple to find what you need in seconds. Forget sifting through transcripts or battling inaccurate timestamps! Plus, DeepVo.ai operates discreetly, allowing you to stay focused without disruptive bots.

2. Fathom Premium Plan ($19 per user per month)

At $19 per user monthly, the Premium Plan elevates the offering with AI-driven functionalities, customization options, and broader integrations compared to the free tier. While the free version covers basic needs, the Premium Plan adds features like unlimited storage and recordings, suiting users who require more robust capabilities.

Additional Features in the Premium Plan:

• AI Meeting Summaries: Unlimited
• AI Action Items
• AI Follow-Up Emails
• Customize AI Summaries
• Ask Fathom
• Download Recordings: Unlimited
• Cut Clips from Meetings: Unlimited
• Playlists of Clips: Unlimited (Create highlight reels from your meetings)
• Global Search: Find attendees or keywords across all your meetings
• Disable In-Meeting Banners
• Customize Meeting Bot Name
• Slack Integration
• CRM Sync (HubSpot, Salesforce, Close): Limited (Up to 3 users per email domain)
• Zapier Integration: Limited (Build automations for your own meetings)

Drawbacks – Not ideal for in-person meetings

"It's tailored for video meetings and isn't optimized for face-to-face discussions."

This can be a letdown if you hoped to use the tool for both virtual and physical meetings. If you're like me, you prefer a tool that performs consistently in any environment. It's annoying when something effective for online video calls falls short in an offline, in-person setting. This might compel you to find alternative tools or devices for your offline meetings.

Did You Know DeepVo.ai Excels in Both Online and In-Person Scenarios?

Sometimes you're on a video conference, and other times you're meeting physically. Wouldn't it be great to have a tool that works seamlessly everywhere? With DeepVo.ai, you can! Whether you're in an online Zoom call or a coffee shop discussion without internet, DeepVo.ai transcribes both online and in-person meetings with exceptional accuracy (up to 99.5% for its speech-to-text across 100+ languages) and provides AI summaries and mind maps. No extra setup, no missed notes—just clear transcription and intelligent insights, wherever you are.

3. Fathom Team Edition ($29 per user per month)

Additional Features in the Team Edition:

• Everything in Premium Plan, plus:
• Unlimited CRM Sync (HubSpot, Salesforce, Close)
• Unlimited Zapier Integration
• Team Members: Unlimited (Includes free view-only users)
• Team Recordings View
• Folders for Organizing Meetings
• Comments & Mentions
• Keyword Alerts
• Customer View

Drawbacks – Requires a bot in the call for quality

"The necessity of having a bot in the call for quality is a drawback, but that's seemingly the trade-off for good performance."

This can be quite inconvenient, as you must accept a bot's constant presence in your meetings merely to achieve satisfactory performance. I understand the pursuit of quality, but it can be frustrating to have a bot intrude on your calls, especially if it disrupts the natural conversational flow. It can make interactions feel somewhat stilted, and having an extra, non-human participant just feels out of place. You don't want to compromise your meeting experience this way just for quality. It can make the entire interaction feel less professional, which is far from ideal for anyone trying to conduct important business.

Drawbacks – Annoying bot interruptions and unresolved integration issues

"I'm not keen on a bot joining my calls, but many call recorders function this way, so Fathom might be limited here. I did encounter some problems with the Hubspot integration, which support is looking into, but two weeks later, they remain unresolved."

As noted previously, having a bot in your meetings can feel like an unwelcome distraction, particularly when you're striving to maintain focus on the dialogue. As evident from multiple user accounts, it's not a desirable experience. Moreover, if you rely on tools like Hubspot for your workflow and the integration malfunctions, it can disrupt everything. Waiting two weeks for a resolution makes you question the reliability of the support team. If smooth integrations are crucial for your efficiency, this is certainly a factor to consider before committing.

Drawbacks – Difficult to Remove From Meetings and Shows as Participant

"It’s hard to get it to leave the meeting when you don't intend for it to be there. Also - it being explicitly present as a participant in Zoom."

Repeatedly, we encounter the same issue with Fathom AI's bot. I can fully appreciate how vexing it would be to have it constantly appear as a participant, especially when you're doing your utmost to keep the meeting focused. It's challenging to concentrate and maintain control when a tool meant to assist becomes a nuisance instead. You desire a tool that operates quietly in the background, not one that imposes its presence on your meeting.

Did You Know DeepVo.ai Lets You Capture Notes Without an Intrusive Bot?

I get it; having a bot join your team's meetings just to record and take notes can feel awkward. Nobody appreciates an extra, uninvited participant, ESPECIALLY A BOT! With DeepVo.ai, you don't have that concern. DeepVo.ai works silently, capturing everything without needing an overt bot to join. This means no awkward interruptions, no extra participants, and no distractions—just smooth, professional meetings. This makes DeepVo.ai perfect for private conversations, client calls, or any meeting where you want to remain fully focused. No overt bots, no interruptions, just easy note-taking and insightful AI summaries and mind maps. However, it's your responsibility to inform attendees that you are transcribing the meeting.

4. Fathom Team Edition Pro ($39 per user per month)

Additional Features in the Team Edition Pro:

• Everything in Team Edition, plus:
• Deal View for Sales Teams
• Coaching Metrics for Performance Insights
• Single Sign-on (SSO) Integration
• Custom Data Retention Policies
• Advanced Security Controls

Drawbacks – Inaccurate Output and Not Sales-Specific

"Several things: The output is inaccurate, it's not very sales-oriented, I've tried other tools that seem better suited for my use cases."

I can completely understand why these issues would be frustrating. When the output isn't accurate, it can derail your entire workflow, especially when reliable results are crucial. If you're depending on this tool to deliver and it falls short, it can waste your valuable time. And if the tool doesn't cater to sales-specific requirements, then it isn't truly serving you well, is it? However, we must also consider that we aren't entirely sure which package this user was on. Sales-related features are primarily in the Teams Pro version, which is their highest-tier package at a significant $39 per month. This context is important when evaluating user reviews.

Did You Know DeepVo.ai Delivers Accurate Meeting Insights Regardless of Your Industry?

If information isn't precise, it can slow you down, create confusion, and even lead to errors. And if you're in sales, you need insights and key points that genuinely help you close deals, not just generic notes. That’s why DeepVo.ai provides highly accurate speech-to-text (up to 99.5%) and then generates intelligent AI summaries and clear mind maps tailored to your needs—whether you're in sales, marketing, or any other field. It captures every key detail, so you don’t have to second-guess or correct errors later. Plus, its smart AI understands context, making your notes more useful and actionable. You can even customize summary templates to fit your specific requirements.

All the above user reviews are sourced from G2.

How Does DeepVo.ai Compare to Fathom?

I recognize how crucial it is to have the right AI meeting assistant—one that simplifies work, helps you maintain focus, and provides excellent notes without interfering with your conversations. Both DeepVo.ai and Fathom assist with note-taking, but they function differently. If you're contemplating which AI meeting assistant is best for you, let me break it down in the simplest terms.

Notes for Any Meeting?

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1. Minimal Meeting Intrusion
   One of the most notable differences is that DeepVo.ai aims for minimal intrusion. With Fathom, you'll often see a bot appear as a participant in your Zoom or Teams calls. While some don't mind, for others, it can be distracting or awkward, especially during important client interactions. DeepVo.ai focuses on capturing audio for transcription and generating insights like AI summaries and mind maps without needing an overt bot to "join" and clutter the participant list. You can have a more natural conversation while DeepVo.ai handles the documentation. If you prefer a less obtrusive meeting experience, DeepVo.ai is an excellent choice.
2. Privacy & Data Security First
   I also understand that privacy is critical, especially when discussing sensitive information. DeepVo.ai is designed with privacy as a core principle, featuring end-to-end encryption. DeepVo.ai focuses on transcribing audio to text and then processing that text for summaries and mind maps. Unlike some tools that might record and store video, DeepVo.ai prioritizes data minimization relevant to its core functions. If you're uneasy about using meeting tools due to privacy concerns, DeepVo.ai offers peace of mind with its security measures.
3. Works Anywhere, Even for In-Person Meetings
   Not all meetings are online. Sometimes, you're in a face-to-face discussion, a brainstorming session, or an offsite meeting. DeepVo.ai can transcribe in-person meetings with its robust speech-to-text capabilities (supporting 100+ languages), even potentially offline depending on the specific application or device features. Fathom, conversely, is primarily built for online meetings and may not perform as effectively for in-person discussions. If you need a versatile tool for both online and in-person meetings, DeepVo.ai is designed to be more adaptable.
4. A Simpler, Cleaner Meeting Experience
   Fathom sometimes has pop-ups, buttons, or floating bars that can be quite distracting during a meeting. Some find these features helpful, but others feel they disrupt the conversational flow. AI meeting assistants like Fathom aim to transform information capture, but it's important to choose a tool that ensures a clean and efficient experience. DeepVo.ai emphasizes a streamlined interface, focusing on delivering accurate transcriptions, insightful AI summaries (generated in as fast as 10 seconds), and clear mind maps without unnecessary on-screen clutter. If you want a tool that stays out of your way and lets you focus, DeepVo.ai offers a cleaner approach.
5. Quick and Easy Insights with DeepVo.ai's Summaries and Mind Maps
   No more laborious searching through transcripts. With DeepVo.ai's intelligent AI summaries and structured mind maps, you can quickly grasp key points, decisions, and action items. These features help you digest information efficiently without disrupting your workflow. Fathom has search functions, but DeepVo.ai's approach is to provide readily understandable outputs that make information retrieval intuitive. You can even export mind maps as images.
6. Powerful AI for Better Notes & Understanding
   Both DeepVo.ai and Fathom use AI, but DeepVo.ai leverages its AI for high-accuracy speech-to-text, rapid AI summaries (with customizable templates), and the unique ability to generate intelligent mind maps. This offers a more structured and visual way to understand meeting content. Instead of just a long transcript, DeepVo.ai helps break down your meeting into digestible formats. If you're looking for notes that do more than just record words but help you understand and act, DeepVo.ai's features offer a distinct advantage.
7. No Extra Setup or Plugins Required for Core Functionality
   One of the best aspects of DeepVo.ai is its ease of use. It's designed to work with various audio inputs and common conferencing platforms without complex plugins for its core transcription and summarization services. Whether you use Zoom, Microsoft Teams, Google Meet, or record audio locally, DeepVo.ai can process it. With DeepVo.ai, you don't have to overhaul your existing practices. If you want an easy-to-use tool that integrates smoothly, DeepVo.ai is the better option.

Final Verdict: DeepVo.ai Or Fathom?

DeepVo.ai and Fathom are both capable tools, but they cater to different user preferences and needs.

Use Fathom if: you heavily rely on deep CRM integrations and don’t mind having a visible bot participant in your meetings.

Use DeepVo.ai if: you prioritize a non-intrusive, privacy-conscious (with end-to-end encryption), and distraction-free meeting experience, coupled with powerful AI for highly accurate speech-to-text, quick AI summaries, and insightful mind maps. DeepVo.ai is also excellent if you need flexibility for both online and in-person meeting documentation and value a free-to-use entry point.

If you value privacy, simplicity, versatility, and advanced AI outputs like mind maps, DeepVo.ai is likely the superior choice.

I hope this helps you make an informed decision! If you’re intrigued, try DeepVo.ai for free and see how its features, including high-accuracy transcription, AI summaries, and mind maps, can assist you. No overt bots, no hassle, just great notes and insights.

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FAQs on Fathom AI Pricing and More

What is Fathom?

Fathom AI is a tool developed to enhance how teams manage meeting productivity. It employs advanced artificial intelligence to simplify workflows and improve efficiency. Whether you're in customer success, sales, or any organization that depends on effective meetings, Fathom AI aims to save time and increase productivity by automating note-taking and delivering insightful summaries, allowing teams to concentrate on collaboration and achieving objectives.

What are the Core Features of Fathom?

Key Functionalities and Innovations: Fathom AI is equipped with several core features designed to boost meeting productivity. These include:

• AI-powered meeting notes: Automates the generation of accurate and concise meeting notes.
• AI summaries: Provides quick recaps highlighting key points and action items.
• Meeting recording: Allows recording of meetings to capture all important discussions.
• Collaboration tools: Features like real-time commenting, mentions, and keyword alerts.
• Integration with popular video conferencing tools: Works with Google Meet, Zoom, and Microsoft Teams.

Is Fathom AI Safe?

Regarding sensitive information, Fathom AI emphasizes security and compliance to protect user data. It offers:

• Advanced security controls: Including custom data retention policies and encryption.
• GDPR compliance: Adherence to data protection regulations.
• Secure payment processing: Uses a secure payment gateway for transactions.

By focusing on security and compliance, Fathom AI aims to let users enhance meeting productivity without data safety concerns. (For an alternative with a strong focus on privacy, consider DeepVo.ai, which offers end-to-end encryption.)

Alex Chen
Growth Content Specialist
Alex Chen is a Growth Content Specialist at DeepVo.ai, known for analyzing and comparing AI productivity tools. With a background in tech journalism, Alex transitioned to specializing in AI-driven SaaS solutions. He focuses on crafting clear, insightful content that helps users understand complex technologies like LLMs and their practical applications. When not evaluating the latest AI, Alex enjoys hiking and photography.

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